Return Policy

Return Policy:

Just because you want to return an item doesn't mean it should be a long tiresome process. At ArtisticCarver.com we have a hassle-free return policy. It doesn't matter whether the color wasn't quite right or you simply changed your mind, you may return your purchase for any reason within the inspection period for a refund or a credit, the choice is yours!

I Purchased Using PayPal, How Do I Return? Just follow 3 easy steps:


1.	Email our friendly Customer Support Department at "support@artisticcarver.com" during our 3-day inspection period indicating that you wish to return items for a refund or a credit. Please note that our 3-day inspection period commences 3-days after the original ship date, allowing time for you to receive the items before the 3-day inspection period begins (this is for domestic shipping within the continental USA). You will be notified by email of you ship date.

2.	Shipping your return must be done through any traceable method (FedEx, UPS or US Postal Registered mail).

3.	Once we receive and verify your return, we will send you a refund through your PayPal or Google Checkout account, or if a credit is requested you will be notified by email when your credit is processed.

I only want to return one item from my last order? No Problem! It doesn’t matter whether you wish to return part of your order or the entire shipment, the process is exactly the same.

What if I want a replacement instead of a refund? Simply contact our friendly customer support team and they will make every effort to find an adequate replacement.

If you require any further information, please email us.